Description
This guide can be useful for everyone within the congregation, ranging from clergy to congregants. It provides the reader with tools to effectively communicate during difficult conversations, along with how to listen, manage anger, and producing results.
Features
summary of takeaways, links to a website with video illustrations and additional tools
Recommended Audience
clergy, lay leaders, communications manage
Cost
Purchase as a book or e-book
Practical Applications
- Create the foundation for a successful crucial conversation by consulting this guide before talking to someone about a potentially difficult topic.
- Become an effective listener by drawing upon examples in various settings ranging from the workplace to at home.
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