The Advantage: Why Organizational Health Trumps Everything Else in Business


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by Patrick M. Lencioni. Jossey-Bass, 2012.

Around the planning tables in many congregations, leaders continue to search for a magic bullet for growth, often in the exhausted areas of marketing or technology. New York Times best-selling author Patrick Lencioni suggests a different target: aim for organizational health. Drawing upon 20 years of field research and consulting experience - including with congregations - Lencioni delivers in this book the first cohesive and comprehensive exploration of the unique advantage organizational health provides. Simply put, an organization is healthy when it is whole, consistent, and complete - and when its management, operations, and culture are unified. In an immensely readable and accessible style, Lencioni covers four steps to health: (1) build a cohesive leadership team; (2) create clarity; (3) overcommunicate clarity; and (4) reinforce clarity. With real-world anecdotes, he offers practical, actionable advice on behaviors of a cohesive team, peer-to-peer accountability, office politics, and bureaucracy and strategy. Written for a wide audience including profit and nonprofit organizations, this book is also “great for ministry teams,” wrote one Amazon.com reviewer. He added: “We already had great team dynamics among our staff, but this book made us realize we were not doing a good job of communicating this to our volunteer staff and the people we minister to.”

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