How to Use Emotional Intelligence When Leading Volunteers


web resource
Blog. Christopher L. Scott. March 16, 2015. Accessed April 19, 2017.

Christian nonprofit leadership expert, Christopher L. Scott, synthesizes multiple authorities on emotional intelligence and volunteer leadership to create a practical guide for clergy and lay leaders. Two embedded videos featuring Emotional Intelligence pioneer Daniel Goleman provide a concise introduction to the basic theory and its applications to leadership. An outline of elements of Emotional Intelligence, including self-awareness, self-management, social awareness and relationship management, then leads to an explanation of how to apply these concepts to volunteer leadership. An exploration of how to assess how volunteer motivations change over time using Emotional Intelligence is particularly helpful. Examples and case studies round out the guide with a connection between theory and praxis.

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