Return

Orchestrate the Conflict: How to Creatively Engage Conflict to Achieve Leadership Goals

by Ronald A. Heifetz, Marty Linsky, Harvard Business School Press, MA, 2017

Description

This book chapter offers a variety of strategies for congregations to address conflict creatively, allowing for positive change.

Features

case studies, strategies to use conflict in a positive manner

Practical Applications

  • Plan for an off-site work session led by an outside facilitator by consulting the first section of this chapter to create a holding environment during conflict.
  • Manage the emotional toll of adaptive change, allowing people time to adjust.

Cookies help us deliver our services. By using our services, you agree to our use of cookies.