The Other 80 Percent: Turning Your Church's Spectators into Active Participants

by Scott Thumma, Warren Bird. Jossey-Bass, 2011.


This resource draws upon research and survey results to suggest ways for congregations to create more active members.


research findings, developing listening and learning teams, steps to uncover membership patterns, cultural norms, leadership blindspots, how to engage members, list of online resources, data tables, sample survey questions

Recommended Audience

Clergy and lay leaders


Purchase as a book or e-book

Practical Applications

  • Conduct a congregation-wide survey with the purpose of uncovering membership patterns and cultural norms by adapting the sample survey questions found in the text.
  • Develop a listening and learning team to engage with the 80 percent and suggest practical steps to increase participation.

About the Contributor

Sandra Herron

Sandra Herron is the founding principal and owner of MiddlEdge, Inc., a management consultancy dedicated to helping congregations align their strategy, people, structure, and processes to achieve their vision. She is an experienced adult educator, trainer and facilitator in academic, community, corporate and ministry settings.

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