This resource draws upon research and survey results to suggest ways for congregations to create more active members.
research findings, developing listening and learning teams, steps to uncover membership patterns, cultural norms, leadership blindspots, how to engage members, list of online resources, data tables, sample survey questions
clergy and lay leaders
purchase as a book or e-book
- Conduct a congregation-wide survey with the purpose of uncovering membership patterns and cultural norms by adapting the sample survey questions found in the text.
- Develop a listening and learning team to engage with the 80 percent and suggest practical steps to increase participation.