First Impressions: Creating WOW Experiences in Your Church

by Mark Waltz. Group Publishing , 2013.

This book urges congregations to treat guests with "acceptance and respect," and can be used as a guide to help churches welcome people as Jesus welcomes them.


study and engagement help, action suggestions, resources on team building, hospitality, and self-assessment

Best For

clergy, lay leaders, hospitality teams


purchase as a book or e-book

Suggested Uses

  • Make a good first impression that will bring guests back by applying tips for making people feel welcomed.
  • Evaluate areas where your congregation's hospitality can be improved by using the resources provided in the self-assessment.

About the Contributor
Marie Fleming

Marie Fleming is a contract resource consultant for the Center for Congregations. Her consulting practice includes congregation-based Permaculture Design and equipping congregations for creation care.

View More From Marie Fleming
Cookies help us deliver our services. By using our services, you agree to our use of cookies.