This three-page document from the Lewis Center for Church Leadership may be brief, but it is full of practical suggestions for making your congregation welcoming and user-friendly for guests. General subjects include being intentional when interacting with guests, helping guests feel comfortable and at home during worship, and strategies and methods to promote your congregation and invite guests. Some suggestions are no surprise: congregations need effective signage and need to know when and how to follow-up with guests. Other suggestions are more unique and perhaps more challenging for some congregations. These include gentle interviews with guests about their visit and congregational experience, hosting events that those outside the congregation likely will attend (lectures, community meetings, etc.), and having your congregation members visit other congregations and report back on their experiences. This resource is written from a Christian perspective, but other faith traditions will find this article’s suggestions and ideas helpful.
Curated by Janet Hoover