Difficult Conversations: How to Discuss What Matters Most

This resource outlines the importance of initiating difficult conversations, providing tips on how to do so and offering advice for specific topic situations like having a difficult conversation via phone.

Offerings

10 most frequently asked questions, strategies for managing difficult conversations, steps to separate facts from feelings

Best For

clergy and lay leaders of any faith tradition

Cost

purchase as a book or e-book

Suggested Uses

• Address disagreements before they escalate into unmanageable conflicts by following steps to move toward a stance of learning in order to resolve potential problems.
• Use tips in this book during periods of change within the congregation, like a change in clergy leadership.