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Transforming Church Conflict: Compassionate Leadership in Action

by Deborah Van Deusen Hunsinger, Theresa F Latini, Westminster John Knox Press, KY, 2013

Description

This book evaluates nonviolent communication as a useful tool to be used by churches as a response to conflict, drawing connections between nonviolent communication theory and the Bible.

Features

nonviolent communication skills, Emotional Intelligence Theory, outline of conflict intensity levels

Practical Applications

  • De-escalate and resolve conflict using the four-part process of nonviolent communication --- observation, feeling, need, and request.

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