Two lively video discussions, about 15 minutes each, are part of a weekly series by Dr. Kris Tenny-Brittian, a Disciples of Christ regional minister and consultant, and Dr. Bill Tenny-Brittian, a consultant and author with 21st Century Strategies and Net Results. They counsel awareness before a conflict breaks out, suggesting leaders consider groups or settings (e.g., a particular class, the choir, an after-church lunch group) where conflict might begin. They identify four types of personalities that cause trouble in congregations (controller, bully, terrorist and guerrilla). For each type, they offer confrontation strategies. They emphasize the importance of the church having clear and established mission, values and vision statements for grounding in a time of conflict, and assertiveness on the part of leaders. Principles for a congregational covenant of conduct are based on Matthew 18, as is the recommendation of a congregational conflict and reconciliation team. Evangelical leaders and others seeking a biblical approach to conflict will benefit from this resource. It would be particularly useful for an individual preparing to confront another about his/her behavior.
Reviewed by Wendy McCormick